Contact Us

Email: support@cerolla.com

Phone: (229) 475-6045

Hours: Mon – Fri, 11 AM – 6 PM (EST)

Avg Response Time: Within 24 hours

Shipping & Delivery

Orders are processed within 1–3 business days. Tracking details are sent by email once shipped. Standard shipping usually takes 3–5 business days.

Returns & Exchanges

Returns are accepted within 14 days of delivery if items are unused and in original packaging. Exchanges are available if stock allows. To start a return, email us with your order number.

FAQs

How do I track my order?
You’ll receive an email with a tracking link once your order ships.

What if I receive the wrong item?
Contact us immediately — we’ll send the correct item at no cost.

Can I change my order after placing it?
Orders can be modified or canceled within 24 hours of purchase. After that, processing begins.

What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay.

Need More Help?

If you still have questions, please reach out — our team is here for you.