Support Center

Support Center

Your satisfaction is our priority. Let us help you get what you need.

Contact Us

Email: Support@cerolla.com

Phone: (229) 475-6045

Hours: Mon – Fri, 11 AM – 6 PM (EST)

Avg Response Time: Within 24 hours

Our Mission

We aim to resolve every issue with speed, clarity, and care. Whether it’s a delivery issue or a product question, our support team is here to back you up — no matter what.

FAQs

How do I track my order?
Use your dashboard or check your confirmation email.

What’s your return policy?
Returns accepted within 14 days. Full policy available on our Returns page.

I got the wrong item. What do I do?
Email us — we’ll fix it quickly and hassle-free.